Clear terms. Research-first.

1) Agreement to terms

By accessing this website or placing an order, you agree to be bound by these Terms & Conditions and any policies referenced here (including Shipping and Refund/Return policies). If you do not agree, do not use the site.

2) Research Use Only (RUO)

Products sold on this website are intended for laboratory and research applications only. They are not intended for human or veterinary use. Nothing on this website is medical advice or a claim to diagnose, treat, cure, or prevent any condition.

By purchasing, you represent that you are qualified to handle research materials and will use products only in accordance with applicable laws, regulations, and safety standards.

3) Eligibility

You must be of legal age in your jurisdiction and capable of entering a binding contract to use this site and place orders. We may refuse service or cancel orders where permitted by law.

4) Orders & acceptance

All orders are subject to acceptance and availability. We may verify order information, limit quantities, or cancel orders to prevent fraud, comply with legal requirements, or address operational constraints.

An order confirmation does not guarantee acceptance; acceptance typically occurs when an order is processed for fulfillment or dispatched.

5) Pricing, payments & errors

Prices may change without notice. We may correct pricing, listing, or typographical errors, including after an order is placed. If an error impacts your order, we may contact you for next steps or cancel and refund the transaction where appropriate.

Payment processing may be handled by third-party providers. Your use of those services is subject to their terms and policies.

6) Shipping & delivery

Shipping terms are described in our Shipping Policy. Shipping timelines are estimates and not guaranteed. Risk of loss may transfer to you upon delivery to the carrier or upon delivery to your address, depending on applicable law and carrier terms.

You are responsible for providing accurate shipping details. Additional fees may apply for reshipping due to incorrect or incomplete addresses.

7) Returns & refunds

Due to the nature of research-use products, all sales are generally final. Our Refund & Return Policy outlines the limited circumstances under which we may provide a replacement or store credit (for example, verified damage or fulfillment errors reported within the stated window).

8) Product information & documentation

Product descriptions, specifications, and documentation are provided for general informational purposes. While we aim for accuracy, we do not guarantee that all content is complete, current, or error-free.

Any references to COAs or testing are provided in an informational capacity and should not be interpreted as medical claims.

9) Prohibited use

You agree not to misuse the website or products, including by attempting unauthorized access, interfering with site security, using the site for unlawful purposes, or using products for prohibited applications.

10) Intellectual property

Website content, branding, text, graphics, and layout are owned by us or licensed to us and are protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without permission, except where permitted by law.

11) Disclaimers

The website and products are provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement where permitted.

12) Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the website or products.

Where liability cannot be excluded, it will be limited to the minimum extent permitted by law and, where applicable, capped at the amount you paid for the relevant order.

13) Indemnification

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses arising out of your misuse of the site, violation of these terms, or prohibited use of products, to the extent permitted by law.

14) Privacy

Your use of the site is also governed by our Privacy Policy, which explains how information may be collected, used, and shared.

15) Changes to terms

We may update these Terms & Conditions at any time. The “Last updated” date above reflects the most recent revision. Continued use of the site after updates may indicate acceptance to the extent permitted by law.

16) Governing law

These terms are governed by the laws of [Your State/Country], without regard to conflict-of-law principles. Any disputes may be handled in the courts located in [Your City/Region], unless applicable law requires otherwise.